We ship order to New Zealand, US, Singapore, UK, Malaysia and Canada. Some bulk and high flammable product are excluded. Check details on each product page.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

We use Australia Post, Aramex and Couriers Please. You’ll be asked to select a delivery method during checkout.

This is because the product is identify as "non delivery product". This product can not be posted, due to bulk size or high flammable. We use ribbon "in store only" to indicate these kind product.

On product page, you'll see item quantity in stock below price section. This is our real stock level.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. We accept 30 days return window.

For in store purchase, bring receipt and items into store. For online purchase, send email to "admin@doublebayhardware.com.au" or make "Self-serve returns" on our website.

Use Double Bay Hardware Gift Card online or brick store. It never expire.

The gift card will be issued thorough email. Ensure you leave your email address correctly when you make order.

You can use gift card to make payment for your order. All products online, or in brick store.