Oates Soft Grip Cotton Dish Mop DM-001

We are more than happy to assist it for you. 

You could: 

1. Contact us at 02 9327 5603 or admin@doublebayhardware.com.au 

Shipping Information:

• Orders are dispatched from our Sydney warehouse, same business days before 10AM.
• Standard delivery across Australia typically takes 2–8 business days depending on your location. Overseas deliveries generally take 3–10 business days.
• You can estimate postage by adding products to your cart and entering your postcode. The estimated delivery time will be displayed at checkout once you’ve entered your shipping details. 

Click & Collect:

• Free Click & Collect is available from our Double Bay store. Usually is ready in 1 hour. You will receive an email notification when your order is ready for collection.

Returns Policy:

1. If you change your mind, most unused and unopened items can be returned within 30 days of purchase.

To be eligible for a return:

• Item must be unused and in its original packaging.
• Proof of purchase is required.
• Special order, clearance, hazardous and certain electrical products may not be eligible for return.

2. If an item arrives damaged or faulty, please contact our customer service team as soon as possible so we can arrange a replacement, repair or refund in accordance with Australian Consumer Law.

For full details, please visit our Shipping Policy and Returns Policy pages.